Help us keep communications safe.
If you have received suspicious, fraudulent, harassing, or potentially illegal communication involving a telephone number that may be associated with the Telimize network, please report it to us.
Telimize is committed to investigating abuse reports and working with our wholesale customers, downstream providers, carriers, and appropriate authorities to address confirmed misuse of our network.
If you believe you have been targeted by a scam, please report the incident even if you are unsure whether the number is actually operated by Telimize.
"*" indicates required fields
Do not include passwords, Social Security numbers, credit card numbers, bank account credentials, or other sensitive financial information in your report.
Telimize reviews abuse reports involving telephone numbers and communications associated with its network.
Review the reported telephone number and available network
information.
Identify the Telimize wholesale customer or downstream provider associated with the number.
Forward the complaint to the responsible customer or downstream provider for investigation and corrective action.
Take appropriate action under our policies and applicable telecommunications requirements.
Because Telimize operates primarily as a wholesale communications provider, a telephone number on our network may be provisioned to a wholesale customer or another downstream service provider. As a result, Telimize may not have direct visibility into the ultimate end user or subscriber associated with a particular number.
The telephone number displayed on your phone may not be the actual number used by the caller.
Scammers can manipulate Caller ID information to make a call appear to originate from a legitimate business, government agency, financial institution, or even a local telephone number.
Do not assume that a displayed telephone number proves the identity or location of the caller.
Legitimate companies generally will not ask you to provide a one-time password or authentication code that was sent to your phone.
Scammers often create a sense of urgency and may claim that your account, money, service, or identity is at immediate risk.
If someone claims to represent your bank, government agency, delivery company, employer, or another organization, end the call and contact the organization using contact information obtained independently.
A familiar name or local number displayed on your phone does not necessarily mean the caller is legitimate.
Never provide passwords, banking credentials, card information, Social Security numbers, authentication codes, or other sensitive information to an unsolicited caller or message.
Telimize LLC is primarily a wholesale telecommunications and interconnection provider. We provide network connectivity, numbering, routing, and related communications services to communications providers, CPaaS platforms, VoIP providers, and other businesses that incorporate telecommunications services into their own products and platforms.
In many cases, Telimize is not the service provider that communicates directly with the person receiving the call or message.
A telephone number may follow a service chain such as:
Because our wholesale customers may provide services to their own customers or may obtain additional telecommunications services from other providers, the wholesale customer is often the party best positioned to identify how a particular number is being used and who is responsible for the associated traffic.
As a result, reports submitted through this form may need to be forwarded to the applicable Telimize wholesale customer for investigation and appropriate action.
Telimize does not ordinarily have a direct customer relationship with the end user receiving or originating a communication through a wholesale customer’s platform.
We also maintain customer and network information subject to applicable privacy, telecommunications, and legal requirements. We therefore cannot provide information concerning our wholesale customers or their customers unless disclosure is authorized or legally required.
Scammers can manipulate or spoof caller ID information so that a call appears to originate from a different telephone number.
A reported telephone number therefore may not be the actual number used by the scammer.
For example, a fraudster may cause your phone to display:
If you are in immediate physical danger or receiving persistent, credible threats, contact your local law enforcement or emergency services (e.g., 911) immediately.
The Telimize abuse-reporting process is NOT an emergency response service. Information submitted via our standard forms is
utilized strictly for network-abuse investigation, internal fraud prevention, and regulatory compliance. It does not initiate a real-
time emergency response.
Telimize works with telecommunications providers, regulators, law enforcement agencies, and other authorized parties to investigate suspected abuse and fraudulent activity. For formal requests, traceback information, subpoenas, or other legal and regulatory matters, please use our designated subpoena section or legal contact channels.
